If you have a confirmation/order number but have not yet received a confirmation email there is no need to worry. The fact that you have an order number usually signifies the booking has been successful. Please check the email address given is spelt correctly as this can lead to failure in receiving your confirmation email.

Please allow up to 72 hours for your order confirmation to arrive. If after this time you have still not received anything, please contact your ticket seller: this may be but is not limited to - Ticketmaster, Ticketweb or SeeTickets.

For all purchases with the booking reference number format 12-34567/UK1, your order is with Ticketmaster UK. 

Ticketmaster Orders

Check your booking online- Please log into your My Ticketmaster account. You can view your bookings, update your subscriptions and edit your billing information for future bookings.

For all other purchases, please check your ticket sellers website for more help.

VIP Nation 

Please email us at vipnation@livenation.co.uk and we will resend your order confirmation.