You may receive your tickets up to seven days before the event. If your tickets have not arrived seven days before the event, please contact your ticket seller.
International delivery will take longer. If you do not receive your tickets 10 days before you leave for the UK, please use the 'Contact us' function. Please provide your order reference number and the name of the person who bought the tickets.
Check your booking by phone: By calling 0333 321 9999 from the UK or 0044 161 425 7563 from outside of the UK you can access Ticketmaster's automated service line, to check and confirm the status of your booking and get the latest information on when your tickets will be sent out.
If you've booked through Ticketweb UK, please call 0333 321 9990 or from outside of the UK on 0044 0161 425 7570.
Calls to 0333 numbers are chargeable at a local rate from both UK landlines and mobile phones.